Reliable remote tech support for your home

Get clear, patient, and secure help from a trained certified engineers who solves problems without adding stress. Every session is private, safe, and focused on getting your computer back to its best.

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Effortless Remote Tech Support That Puts You First

Fast, secure, and friendly help for anyone who wants their computer running smoothly without the stress.

Computer Cleanup

Our cleanup improves your computer’s speed, stability, and overall health. We remove unnecessary files, adjust key settings, and address software issues that slow your system down. The process frees storage space, reduces errors, and helps protect you from outdated or vulnerable components. With careful, expert attention, your computer runs smoother, faster, and more securely so you can focus on your day without interruptions.

Virus Removal Support

Our remote virus removal keeps your computer safe and running smoothly. We quickly identify and remove harmful software, protect your data, and clean up anything that could slow your system down. Using trusted tools and proven methods, we help prevent future infections and share simple tips to keep your device secure. With our support, your computer stays protected so you can focus on what matters.

Remote Software Support

Our software support keeps your systems running smoothly with fast, reliable help whenever issues pop up. We handle troubleshooting, updates, and security fixes so your programs stay stable and protected. With ongoing maintenance and performance tuning, your software stays optimized and ready to work. You can stay focused on what matters while we take care of the tech.

Remote Computer Support

Our remote computer support gives you quick, reliable help without waiting for an on site visit. We connect through a secure session, find the issue, and apply the right fixes to get your computer running smoothly again. It is a convenient, time saving way to get expert support with clear communication and dependable results.

What We Fix

When your computer slows down or stops working, it can be hard to know where to start. We review your system, check for software or performance problems, and walk you through each step so you always understand what is being fixed.

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Virus and Malware Cleanup

Your system is scanned, cleaned, and secured with trusted tools used across the industry.

Speed and Performance Tune Up

Your computer is optimized for smoother performance, faster startup, and everyday reliability.

Software Errors and Crashes

Apps are repaired, settings are corrected, and stability is restored.

Windows Updates and Drivers

Updates are installed correctly and safely, with full attention to compatibility and system health.

Printer and Device Setup

Printers, webcams, and accessories are connected and configured without the usual frustration.

Email and Account Help

Login issues, sync problems, and account setup are handled with care and clarity.

WiFi and Internet Issues

Slow speeds, dropouts, and home network problems are diagnosed and corrected.

Cloud Backup Setup

Your important files are protected with simple, secure backup solutions.

Work 1 Work 2 Work 3

Choose your pricing plan.

Simple options that feel trustworthy and easy to understand.

One time fix

Ideal for a single issue. A clear, upfront price with no hidden fees

$109

per incident
  • Remote diagnostics to identify the issue
  • Fast remote troubleshooting for sudden problems
  • Ideal for one specific issue that needs quick attention
  • Great for users who rarely need support
  • Fast remote troubleshooting for sudden problems
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Monthly Support

Unlimited help for ongoing peace of mind and consistent computer health

$199

per month
  • 2 incidents per month
  • Scheduled system health checks
  • Software App Support
  • Priority support
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Annual Plan

A cost effective choice for families and home offices that want long term protection

$350

per year
  • 15 incidents
  • Ongoing update and driver maintenance
  • Priority troubleshooting for system errors
  • Multi device support for home networks and equipment
  • Piority 24/7 support
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How Remote Support Works

You open a secure link and grant permission for the session. I handle the technical work while you stay in full control and can watch the repair as it happens.

Step One:

• Click the Get Support button

• Shedule Support

Step Two:

• Download the secure connection tool

• Approve Secure Access to Remote Engineer

Step Three:

• Relax while we resolve the issue in real time

• Watch the Engineer increase the performance of your computer

Secure Remote Support You Can Count On

Encrypted sessions, clear communication, and dependable results every time.

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Frequently asked questions

Answers to most common questions.

What is remote technical support and how does it work?

Remote support means a technician connects to your computer through the internet to help fix problems. You can see everything happening on your screen, and you stay in control the whole time.

Is remote support safe?

Yes. The connection is secure and only works when you give permission. You can stop the session whenever you want.

What kinds of problems can be fixed remotely?

Most common issues can be handled remotely, like slow computers, software errors, virus removal, printer problems, email issues, and general troubleshooting.

Do I need to install anything for remote support?

You may need to download a small, safe program that lets the technician connect. It only takes a moment and is easy to remove afterward.

Can I watch what the technician is doing?

Yes. Everything happens right on your screen. You can watch, ask questions, or pause the session at any time.

What if the problem can’t be fixed remotely?

If the issue needs hands on repair, you’ll be told right away. Most software problems can be fixed remotely, but hardware issues may need in person service.

Have questions?
Contact us

News

What's new at Navatek

News 1
Home Users Report Record Spike in Computer Slowdowns After Major Software Updates

Fed 3, 2026

Why so many devices feel slower this year and how remote support can quickly restore speed and stability.

Recent operating system updates have caused a noticeable wave of slowdowns for home users, especially those with older laptops and desktops. Many people report longer startup times, freezing apps, random pop‑ups, and overall sluggish performance that wasn’t there before. These issues often appear after large updates that add new features but also demand more system resources.

Remote support technicians say the good news is that most of these problems can be fixed without an in‑person visit. Cleanup services, performance tuning, update management, and removing unnecessary background programs can dramatically improve speed. Because of this, more consumers are turning to remote support as their first choice for getting their computers running smoothly again. It’s fast, convenient, and avoids the hassle of taking a device into a shop.

News 1
Password Problems Become the Number One Reason Consumers Seek Remote Help

Fed 3, 2026

How stronger security rules are locking people out and why remote support has become the easiest way to get back in

As websites and apps push for stronger security, more consumers are finding themselves locked out of their accounts. Password resets, multi‑factor authentication issues, and confusing recovery steps have become the most common reasons people reach out for remote tech support. Email accounts, banking apps, social media, and work portals are among the top trouble spots.

Remote support teams are seeing a major rise in requests for help with account recovery, syncing passwords across devices, and setting up secure but easy‑to‑manage login systems. For many users, the process feels overwhelming, especially when multiple devices are involved. Remote technicians can walk users through the steps, restore access, and help set up safer, simpler password habits. This has made remote support the go‑to solution for anyone struggling with modern security requirements.

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